Key Takeaways:
Verify Reviews and Credentials: Ensure the roofer is reputable by asking for reviews from past customers and checking online reviews on platforms like Yelp and Google. Additionally, confirm that the roofer is licensed and insured to work in North Carolina.
Understand the Work Process: Request a detailed explanation of the roofer’s process for assessing and working on your roof.
Ensure Warranty Compliance and Written Estimates: Verify that the roofer installs roofs according to the manufacturer’s requirements to maintain warranty coverage.
Are you dealing with a reputable roofer? How can you trust their work? The best way to avoid future problems is to ask many questions before signing a contract. If you are wondering, “What questions should I ask my roofer?” make sure you include the following to get important information about the roofers doing the work and your home’s roofing project.
Can I Read Reviews of Your Roofing Work?
Ask the roofer for reviews or testimonials from former customers. These roofer-provided reviews will show you the positive side of working with the company.
Don’t forget to search online for reviews from Yelp and Google. The roofer does not filter these online reviews and gives you a more realistic idea of what working with the roofer is like. You can use the information to assess whether you want to hire that roofer to work on your home.
Are You Licensed and Insured in North Carolina?
Checking that your roofer has a license to work as a contractor with a roofing specialty ensures that you have someone who has proven their knowledge and capability of doing roofing work. In North Carolina, roofers should have a general contractor with a roofing specialty license to work in the state if they work on projects valued at $30,000 or more. Verify your roofer’s license with the state of North Carolina public contractor license search.
Insurance carried by your roofer is another important feature to ask about. Roofers should carry their own insurance that covers injuries or incidents while they work on your roof. If they don’t have insurance, your homeowners’ policy will foot the bill, and you’ll face higher premiums.
What Is the Work Process that You Use?
The roofer should have a clear outline of how they will assess your project and work on your roof. When roofers have project processes they follow, they will not create surprises for you, the homeowner.
At Macaw Construction, we have a three-step process for all our projects:
- Our roofers carefully inspect your roof to see what your home needs. They will also take measurements to generate accurate estimates.
- Second, our roofers talk to the homeowner about their style and budget needs. We strive to meet the homeowner’s needs while ensuring the completed roof’s safety and value.
- Our roofers will begin work after reaching an agreement for the project with the homeowner. We maintain a high level of craftsmanship and quality that our customers can expect from their finished projects.
A clear plan means that you and the roofer know what to expect at every project stage.
Do You Install Roofs to Adhere to Manufacturer’s Requirements for Warranty Coverage?
Will the completed or repaired roof meet the requirements of the manufacturer for warranty coverage? To ensure that you can make a warranty claim in the future, you need to verify that the roofers will properly install the roof materials. Not all installed or repaired roofs meet the strict guidelines set out by the product makers.
Ask the roofer if they use the manufacturer’s suggestions when installing roofing material and if the warranty on the materials will remain valid after installation. Can they guarantee that the industry warranties will remain valid for the life of the roof?
How Will You Handle the Gutters Around the Roof?
The gutters serve a critical task for your roof. By diverting water away from the roof, they prevent water damage to your home. However, roofing work can damage or clog up these installations.
If you need your roof replaced, ask the roofer how they will handle working around the gutters. Will they protect them during work on the roof? Debris from roof work can clog up the gutters unless the roofers take steps to avoid this issue.
Will You Give Me a Written Estimate Before I Agree to the Work?
Always get all estimates in writing before signing any contracts. A written estimate ensures that you have a set price before the job begins. Without getting an estimate ahead of time, you could find yourself paying a lot more than you expected.
Macaw Construction roofers work with homeowners and their budgets to ensure that they get a price that fits their needs. Only after the homeowners agree to the estimate will work begin.
Will You Work with My Budget?
Not all roofers consider the budgets homeowners have when creating estimates. Always ask upfront if the roofer will consider your budget when drafting an estimate.
At Macaw Construction, our roofers respect that homeowners don’t always have unlimited funds. Therefore, they will do what they can to meet homeowners’ budgets.
Our roofers have many factors in their estimates that they can adjust, such as the style and type of roofing materials used. They will discuss these options with the homeowner to find the perfect roof. Ideally, the roof will fit the homeowner’s budget and style preferences.
Do You Offer Any Guarantees for Craftsmanship/Workmanship?
Can the roofer guarantee their work on your home? Find out whether the roofers will back up their craftsmanship in any way. Not all roofers will offer guarantees or warranties on their work. Ask if yours will before you sign a contract.
Also, follow up your questions about the workmanship guarantee with specific questions, such as:
- How will the roofers address problems after installation?
- Are there any charges for repairs made to fix poor installation quality?
- How long does the craftsmanship guarantee last?
Roofers that offer guarantees on workmanship let you know that they believe in their work and will stand behind it.
Need a Trusted North Carolina Roofer? Contact Macaw Construction
At Macaw Construction, we communicate openly with our customers. In fact, it’s what our customers love about us. If you need a trusted roofer who will answer all your questions about the company and the project, contact us. We’re always happy to address all customer questions and concerns before we start and during the project.
