While speaking with the customer in person, the Customer service agent asks the customer if they would like to receive SMS. Here is the script that we use: “Thank you for contacting Macaw Construction. We can send you Text scheduled appointments via SMS, I must let you know about this information first. You may reply STOP to opt-out of future messages, or reply HELP for more information. Message frequency varies and message and data rates may apply. We do not share or sell your information to third parties, you can review our privacy policy on our website”. We maintain consent of our recipients in a customer database.